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Contact Yamaha Motor in the UK

The coronavirus (COVID-19) Pandemic is affecting us all and we would like to express our gratitude to everyone involved in the fight against the epidemic along with those who are keeping our country working during these unprecedented times.

We would like to reassure you that we are committed to the health and safety of Yamaha employees, dealers and you, our customers.

Following government guidelines, all Yamaha Motor UK staff are now working from home as we adopt social distancing practices to help stop the spread of the disease.

In addition, we are currently working with many of our dealers to ensure we can continue to meet the needs of critical and key workers who use Yamaha motorcycles, scooters, ATV and marine engines to fulfil their roles.

The following department email inboxes are monitored daily during working hours:

Customer Services - contact@yamaha-motor.co.uk

Technical Service – tech.service@yamaha-motor.co.uk

Marketing - marketing@yamaha-motor.co.uk

Golf Cars - golfcars@yamaha-motor.co.uk

Suppliers – accounts@yamaha-motor.co.uk

 

The latest advice from the government means we can't enjoy our Yamahas for leisure rides at the moment, so we'll do our best to keep you entertained via our social media channels as well as providing you with the latest news, information, technical advice and updates from the wold of Yamaha.

Facebook
www.facebook.com/YamahaMotorUK/
www.facebook.com/YamahaUKRacing

Twitter
twitter.com/YMUKofficial
twitter.com/yamaharacinguk

Instagram
www.instagram.com/yamahamotoruk/
www.instagram.com/yamaharacinguk

Yamaha Motor Europe N.V., branch UK
Units A2 & A3
Kingswey Business Park
Sheerwater
Woking
Surrey
GU21 5SA

Telephone: - 01932 358000

Opening Hours: 9am - 5pm, Monday to Friday

Customer Service:
For all enquiries regarding emissions data and certificates of exemption from London's Ultra Low Emissions Zone (ULEZ), please click here.

For all Dating Letter and Certificate of Conformity applications please click here.

For general enquiries relating to the UK market and machines officially imported by Yamaha Motor Europe N.V., branch UK.

You can email Customer Service (Please note it may take up to ten working days to respond to your enquiry.)

Technical Enquiries:
For service and technical inquiries please contact an authorised Yamaha Dealer.

Parts Enquiries:
We have an online Parts Catalogue for many popular Yamaha machines.

All parts must be ordered via your local Yamaha Dealer.

Brochures: download here

Useful Contacts:
Yamaha YOU Road Assistance (RAC breakdown assistance): - 0330 159 0227
Yamaha AMCA MX Experience: - http://www.amca.uk.com/yamaha-mx-experience
Yamaha Off Road Experience: - 01686 413324
Datatag Id Ltd: - 0845 0700 440

Yamaha dealers: find your nearest dealer here

Yamaha Motor Europe N.V., branch UK is fully committed to delivering the highest levels of customer care. As a subscriber to the Motorcycle Industry Association's Buy With Confidence programme, an Alternative Dispute Resolution (ADR) service is offered in the unlikely event you are not satisfied with the outcome of a dispute. The ADR service is administered by an independent and impartial provider - the National Conciliation Service, First Floor, 2 Allerton Road, Rugby CV22 0PA.

 

If you spot a problem or error on this site, please click here to let us know.