Technical Advisor
An exciting opportunity has arisen at Yamaha Motor Europe N.V., Branch UK within our Aftersales Division to become a Technical Advisor across all our main product groups.
This role which is an office-based position at our HQ in Woking Surrey, is required to deliver comprehensive technical support to all stakeholders of the company, primarily dealers and end-users of our Motorcycle, Marine and Power Products.
We anticipate that the successful applicant will have a sound and relevant technical background with experience working as a Technician, Service Advisor or in another similar position. Marine technical and industry knowledge in particular will be considered desirable.
Part of the main responsibilities will also include providing the factories in Japan & Europe with market feedback and offering advice & support to other functions within the Aftersales Division, such as warranty and customer service.
The successful candidate will need to be based within reasonable commuting distance of our offices, have good communication and basic computer skills with programmes such as Microsoft Office etc.
Occasional travel including attendance at shows and other promotional events will be expected and you may be required to visit our Pan-European head office in Amsterdam periodically mainly for training purposes.
A full car and full motorcycle licence is essential, and applications will not progress without this.
Those that apply will need to be able to work in team environments, have a flexible approach and strive to better their knowledge and skills every day. Particular effort and enthusiasm will be expected to be put into learning technical areas of the products where knowledge may not be as familiar to you as others to ensure we maintain a consistent high standard of service. It is essential to be customer centric with the information we deliver across all our customer touchpoints and direct to the dealer network.
In return we can offer a competitive salary, defined contribution pension scheme as well flexible working opportunities with other unique benefits.
If this sounds like the right next challenge and opportunity for you, please send a full CV and covering letter (including your salary expectation) to:
Closing Date: 21st April 2023
No agencies, please.